Api call issue when XFF and SSl offloading enabled

Hi Nitass, apologies for the delayed response, Further dig at the issue I had the XFF turned off and ssl offloading enabled and the moment change effected api started working fine without any issue. it seems XFF header is at fault and causing the api call to time out. I need XFF because i want to have original ip address logging to work (business requirement). so its getting complicated now. How does XFF header will have impact on api calls. what does xff do in the background any encryption decryption activities it gets involved with.i have also given to the understanding that The XFF header is limited to HTTP requests ?