Analytics module (Advanced Visibility and reporing) historical data

Hello!

 

 

We opened a support case and after a long time we got the answer that there is no chance to change the granularity of the saved data.

 

 

The full answer was:

 

 

By design, external data is a requirement for the granularity. Internal data collection is limited to allow for storage and performance limitations. For this reason, AVR aggregates data according to the following:

 

 

First 2 hours it keeps data aggregated every 5 minutes

 

After 8 hours it keeps data aggregated every 1 hours (60 minutes)

 

After 2 days it keeps data aggregated every 4 hours (240 minutes)

 

After 2 weeks it keeps data aggregated every 24 hours

 

After 2 months it keeps data aggregated every 1 week

 

After 1 year it keeps data aggregated every 4 weeks

 

 

 

Other internal limits are;

 

chart capacity is limited to 1 year

 

Captured transaction data is limited to 1000 records and although new records are being displayed in the gui, the old records must be cleared before the new records are stored.

 

 

Greetings!

 

Andreas