ASM: "Illegal Request"
I have come across a weird problem. A user access was blocked, with a support ID displayed. After searching the event log withe the support ID, I found that there was no learning suggestion for the access request, and I could not "accept" the request: the text shown when having the mouse over the grayed-out button of "Accept" was "there was no violation". I had to configure "never block this IP address" to allow the request through. And the log entry showed that this was an "illegal" request. Is there a way to allow an "illegal" request through in this situation? The IP address based solution is only temporary as the user was on a dynamic address.