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2010 ActiveSync Problem","conversation":{"__ref":"Conversation:conversation:97219"},"id":"message:97219","revisionNum":2,"uid":97219,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:133005"},"metrics":{"__typename":"MessageMetrics","views":367},"postTime":"2013-10-22T13:04:42.000-07:00","lastPublishTime":"2023-06-01T11:39:37.336-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, we're running Exchange 2010 in a 3-node DAG (all-in-one mailbox servers), and have noticed some problems - specifically sporadic delays, up to 20-30 minutes, with ActiveSync, only on iOS devices (Android/TouchDown is fine). I've been working with engineers at Microsoft, and they believe our mail system is OK, and are questioning our persistence settings on the F5 - running v10.2.3. They have seen connections from the iOS devices bouncing between the CAS servers when they should be sticking to a single server. When I take a look at the F5 statistics, I'm not seeing any hits at all - ever - on our ActiveSync pool, which makes me think the AS connections are likely hitting a different pool and possibly being impacted by its persistence settings. All other pools have statistics to support usage. When we first configured the default iRule, we had some trouble getting ActiveSync to work, and ended up adding a \"/\" after microsoft-server-activesync, and that seemed to resolve the issue. Of course now I'm questioning whether that was the right thing to do. I've pasted the persistence, followed by the append iRules below. Any thoughts at all would be appreciated. \n Persistence: \n when HTTP_REQUEST {\n\n Offline Address Book and Autodiscover do not require persistence.\n\n switch -glob -- [string tolower [HTTP::path]] {\n\n \"/microsoft-server-activesync/\" {\n ActiveSync.\n if { [HTTP::header exists \"APM_session\"] } {\n persist uie [HTTP::header \"APM_session\"] 7200\n } elseif { [HTTP::header exists \"Authorization\"] } {\n persist uie [HTTP::header \"Authorization\"] 7200\n } else {\n persist source_addr\n }\n pool Exchange__single_as_pool\n COMPRESS::disable\n return\n }\n\n \"/owa*\" {\n Outlook Web Access\n if { [HTTP::header exists \"APM_session\"] } {\n persist uie [HTTP::header \"APM_session\"] 7200\n } else {\n persist cookie insert\n }\n pool Exchange__single_owa_pool\n return\n }\n\n \"/ecp*\" {\n Exchange Control Panel.\n if { [HTTP::header exists \"APM_session\"] } {\n persist uie [HTTP::header \"APM_session\"] 7200\n } else {\n persist cookie insert\n }\n pool Exchange__single_owa_pool\n return\n }\n\n \"/autodiscover*\" {\n Autodiscover.\n pool Exchange__single_ad_pool \n return\n }\n\n default {\n This final section takes all traffic that has not otherwise\n been accounted for and sends it to the pool for Outlook Web App\n if { [HTTP::header exists \"APM_session\"] } {\n persist uie [HTTP::header \"APM_session\"] 7200\n } else {\n persist source_addr\n }\n pool Exchange__single_owa_pool \n }\n\n}\n}\n\nwhen HTTP_RESPONSE {\n if { [string tolower [HTTP::header values \"WWW-Authenticate\"]] contains \"negotiate\"} {\n ONECONNECT::reuse disable\n ONECONNECT::detach disable\n this command disables NTLM conn pool for connections where OneConnect has been disabled\n NTLM::disable\n }\n this command rechunks encoded responses\n if {[HTTP::header exists \"Transfer-Encoding\"]} {\n HTTP::payload rechunk\n } \n\n}\n \n\n \n \n\n Append:\n \n\n when HTTP_REQUEST {\n if {([HTTP::uri] == \"/\") } {\n HTTP::uri /owa\n }\n } ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3609","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:102068":{"__typename":"Conversation","id":"conversation:102068","topic":{"__typename":"ForumTopicMessage","uid":102068},"lastPostingActivityTime":"2022-11-21T22:25:25.238-08:00","solved":true},"User:user:208214":{"__typename":"User","uid":208214,"login":"adambaack_13393","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:208214"},"ForumTopicMessage:message:102068":{"__typename":"ForumTopicMessage","subject":"Exchange 2013 iApp - Block Activesync except from one IP","conversation":{"__ref":"Conversation:conversation:102068"},"id":"message:102068","revisionNum":2,"uid":102068,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:208214"},"metrics":{"__typename":"MessageMetrics","views":742},"postTime":"2016-05-30T16:52:19.000-07:00","lastPublishTime":"2022-11-21T22:25:25.238-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Have only used the iApp templates with their defaults in the past but now I'm needing to allow only one IP to ActiveSync to it. We are using MobileIron for mobile devices and I want to only allow MobileIron to talk to the F5 for ActiveSync traffic. I believe they will be pointing their MobileIron server to the F5 VIP.   Any easy way to do this? I've seen one post with code for an iRule to 'block' all activesync traffic but not allow only one IP.   This is what I was referring to:   when HTTP_REQUEST {\n switch -glob -- [string tolower [HTTP::path]] {\n \"/microsoft-server-activesync*\" {\n drop\n }\n }\n} ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"660","kudosSumWeight":0,"repliesCount":16,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:235539":{"__typename":"Conversation","id":"conversation:235539","topic":{"__typename":"ForumTopicMessage","uid":235539},"lastPostingActivityTime":"2018-12-09T23:45:16.000-08:00","solved":false},"User:user:155700":{"__typename":"User","uid":155700,"login":"veredgf_96123","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:155700"},"ForumTopicMessage:message:235539":{"__typename":"ForumTopicMessage","subject":"replace domain user for exchange active sync","conversation":{"__ref":"Conversation:conversation:235539"},"id":"message:235539","revisionNum":1,"uid":235539,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:155700"},"metrics":{"__typename":"MessageMetrics","views":460},"postTime":"2018-09-12T04:42:22.000-07:00","lastPublishTime":"2018-09-12T04:42:22.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,   \n We are required to change the user connecting to the domain for our exchange active sync iapp.\nWe are using SLADP to connect - can I use a regular domain user? We won't be making any password changes but we will need it for active sync.   \n Thanks   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"277","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:135793":{"__typename":"Conversation","id":"conversation:135793","topic":{"__typename":"ForumTopicMessage","uid":135793},"lastPostingActivityTime":"2018-10-30T00:31:54.000-07:00","solved":false},"User:user:230480":{"__typename":"User","uid":230480,"login":"Hank_Moody_3649","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:230480"},"ForumTopicMessage:message:135793":{"__typename":"ForumTopicMessage","subject":"OWA Exchange 2016 - Problems with Autodiscover from external access","conversation":{"__ref":"Conversation:conversation:135793"},"id":"message:135793","revisionNum":1,"uid":135793,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:230480"},"metrics":{"__typename":"MessageMetrics","views":883},"postTime":"2018-10-30T00:31:54.000-07:00","lastPublishTime":"2018-10-30T00:31:54.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hey F5 Community!   \n At the Exchange-Server of the customers, the Login-Syntax from the Outlook-Autodiscovery, like its usually pre-configured from Microsoft, does not work.   \n The customers have an outlook.customer.com OWA Access, and also an autodiscover.customer.com URL. They login with \"domain\\SamAccountName\" or \"UserPrincipalName\". The Login possibilities at the F5 should have the same Login-Syntax like OWA for AutoDiscover.   \n On the testconnectivity.microsoft.com site belongs to the SamAccountName also the intern domain, which should not be missing. Because without it will not work. At the moment the the Autodiscovery works only with the SamAccountName, without entering the local \"domain\\\" infront of the username.   \n This leads to conflicts with other internal structures at the Outlook-Autodiscovery. I work in public services, this is the case: There are problems with Outlook-Autodiscovery for the \"public utility\" but with the \"townhall\" it works fine. Independent from the Windowsdomain, the Exchange-Server have to find the intern domain or?   \n Exchange Server is placed in the Townhall.\nPublic Utility used the old OWA 2013 via TMG from the Townhall. \nNow Autodiscover does not work for Public Utility but works fine in the Townhall.   \n The Access Policy is pretty basic:\nLogon Page -> AD Query (with Cross Domain enabled) -> AD Auth (with Cross Domain enabled) -> SSOCredentialMapping (with custom mcget {session.logon.last.logonname}) -nothing else changed   \n Published on F5 BigIP v13.1.1 with Exchange 2016 template.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1614","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:258130":{"__typename":"Conversation","id":"conversation:258130","topic":{"__typename":"ForumTopicMessage","uid":258130},"lastPostingActivityTime":"2017-09-11T03:25:22.000-07:00","solved":false},"User:user:138961":{"__typename":"User","uid":138961,"login":"kazeem_yusuf1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:138961"},"ForumTopicMessage:message:258130":{"__typename":"ForumTopicMessage","subject":"CONFIGURING HEARTBEAT VALUE FOR ACTIVESYNC","conversation":{"__ref":"Conversation:conversation:258130"},"id":"message:258130","revisionNum":1,"uid":258130,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:138961"},"metrics":{"__typename":"MessageMetrics","views":473},"postTime":"2017-09-11T03:09:06.000-07:00","lastPublishTime":"2017-09-11T03:09:06.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" How does one configure heartbeat values for ActiveSync on F5\nI have been mandated to configure the following on loadbalancer,\nMinHeartbeatInterval value\nMaxHeartbeatInterval value\nHeartbeatSampleSize value\nHeartbeatAlertThreshold\" value   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:112269":{"__typename":"Conversation","id":"conversation:112269","topic":{"__typename":"ForumTopicMessage","uid":112269},"lastPostingActivityTime":"2017-08-08T11:03:37.000-07:00","solved":true},"User:user:301721":{"__typename":"User","uid":301721,"login":"Jazz007_235152","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:301721"},"ForumTopicMessage:message:112269":{"__typename":"ForumTopicMessage","subject":"Sizing BIG-UP LTM with APM module","conversation":{"__ref":"Conversation:conversation:112269"},"id":"message:112269","revisionNum":1,"uid":112269,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:301721"},"metrics":{"__typename":"MessageMetrics","views":665},"postTime":"2017-08-07T04:01:40.000-07:00","lastPublishTime":"2017-08-07T04:01:40.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,\nWe have below expectations on user load. How to we get initiated our sizing discussions ? Is there any sizing calculator? \n~31,000 devices with ~81,000 connections \nThat apart, what are the other considerations and parameters we should ask for sizing ? We want to use F5 mainly for reverse proxy and ActiveSync SSL authentication + Forms based authentication.   \n Any insight much appreciated.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"413","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:235309":{"__typename":"Conversation","id":"conversation:235309","topic":{"__typename":"ForumTopicMessage","uid":235309},"lastPostingActivityTime":"2017-02-07T04:20:43.000-08:00","solved":false},"ForumTopicMessage:message:235309":{"__typename":"ForumTopicMessage","subject":"deviceid for exchange activesync","conversation":{"__ref":"Conversation:conversation:235309"},"id":"message:235309","revisionNum":1,"uid":235309,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:155700"},"metrics":{"__typename":"MessageMetrics","views":1335},"postTime":"2017-02-06T20:55:17.000-08:00","lastPublishTime":"2017-02-06T20:55:17.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We have APM set up for exchange activesync - we are also using the deviceid parameter as an added security measure. This is giving me a lot of grief, as this ID is relevant to the email client being used by the device and not to the device itself. With most phones the built in client identifier can be located when you set up the server details, but it's not so with the LG3 built-in client. I need to check the logs for a blocked user in order to locate this ID and it is proving impossible with the LG3. (using other non-built-in clients is possible but the users are not happy with their experience).   \n I am wondering if instead of the email client ID, I could use the actual device ID of the phone (IMEI or UUID).   \n If so, how can this be done?   \n Thanks,   \n Vered   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"809","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:266589":{"__typename":"Conversation","id":"conversation:266589","topic":{"__typename":"ForumTopicMessage","uid":266589},"lastPostingActivityTime":"2016-10-17T04:52:01.000-07:00","solved":false},"User:user:46886":{"__typename":"User","uid":46886,"login":"Islam_Nadim1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:46886"},"ForumTopicMessage:message:266589":{"__typename":"ForumTopicMessage","subject":"Config Sync Between Active-Offline Nodes","conversation":{"__ref":"Conversation:conversation:266589"},"id":"message:266589","revisionNum":1,"uid":266589,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:46886"},"metrics":{"__typename":"MessageMetrics","views":488},"postTime":"2016-10-17T04:49:52.000-07:00","lastPublishTime":"2016-10-17T04:49:52.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello All,   \n I have two Big IP Devices working in cluster environment. The Standby Node is currently set to Offline. My question is, when I apply a change on the Active Node and then perform a config sync, will the config be updated on the Standby Node as well? Or shall I Sync after getting the node Online?   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"326","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:83204":{"__typename":"Conversation","id":"conversation:83204","topic":{"__typename":"ForumTopicMessage","uid":83204},"lastPostingActivityTime":"2016-01-17T21:34:37.000-08:00","solved":false},"User:user:149324":{"__typename":"User","uid":149324,"login":"SteveVernau_132","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:149324"},"ForumTopicMessage:message:83204":{"__typename":"ForumTopicMessage","subject":"AD group control on Activesync and outlook anywhere access","conversation":{"__ref":"Conversation:conversation:83204"},"id":"message:83204","revisionNum":1,"uid":83204,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:149324"},"metrics":{"__typename":"MessageMetrics","views":158},"postTime":"2016-01-17T21:34:37.000-08:00","lastPublishTime":"2016-01-17T21:34:37.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Saw this: https://devcentral.f5.com/questions/checking-group-when-doing-apm-for-activesync   \n And also checked out the latest iapp but it only applies AD group control to ECP which is a bit different as it works as a website.   \n I need this only for activesync and outlook anywhere which obviously dont use a form to auth, they should use basic auth then check the users group and deny if not in certain group. Can anyone help?   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"451","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:100388":{"__typename":"Conversation","id":"conversation:100388","topic":{"__typename":"ForumTopicMessage","uid":100388},"lastPostingActivityTime":"2015-05-29T11:24:05.000-07:00","solved":false},"User:user:104261":{"__typename":"User","uid":104261,"login":"showershoe_1160","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:104261"},"ForumTopicMessage:message:100388":{"__typename":"ForumTopicMessage","subject":"Office365 AUTH requests for ActiveSync Clients","conversation":{"__ref":"Conversation:conversation:100388"},"id":"message:100388","revisionNum":1,"uid":100388,"depth":0,"board":{"__ref":"Forum:board:TechnicalForum"},"author":{"__ref":"User:user:104261"},"metrics":{"__typename":"MessageMetrics","views":191},"postTime":"2015-05-29T11:24:05.000-07:00","lastPublishTime":"2015-05-29T11:24:05.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" trying to deploy APM SSO for Office365 and ran into a few issues, mostly on our side though. The latest issue is that it seems like Office365 removes the user's domain from the authorization request for ActiveSync clients, so when I look in the APM logs, I see failed attempts for \"firstname.lastname\" from Office365 instead of \"firstname.lastname@mydomain.com.\" this wouldn't be an issue if our UPNs and email addresseses matched and we didn't have multiple email domains in our company. but in this case, our UPN and email address don't match and we have multiple domains that are being migrated to Office365. I have been able to get around this by adding a variable that adds \"@mycompany\" to the username, but that will not work once we start migrating other domains.   \n so my question is, has anybody else noticed that Office365 removes the user's domain from the request? or is there some misconfiguration on my side that is removing the user's domain?   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"974","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744046271000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Groups","migrated-link-7":"Technical Articles","migrated-link-8":"DevCentral News","migrated-link-1":"Technical Forum","migrated-link-10":"Community Groups","migrated-link-2":"Water Cooler","migrated-link-11":"F5 Groups","Common-external-link":"How Do I...?","migrated-link-0":"Forums","article-series":"Article Series","migrated-link-5":"Community Articles","migrated-link-6":"Articles","security-insights":"Security Insights","migrated-link-3":"CrowdSRC","migrated-link-4":"CodeShare","migrated-link-12":"Events","migrated-link-13":"Suggestions"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1744046271000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1744046271000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1744046271000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1744046271000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1744046271000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagSubscriptionAction-1744046271000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagSubscriptionAction-1744046271000","value":{"success.follow.title":"Following Tag","success.unfollow.title":"Unfollowed Tag","success.follow.message.followAcrossCommunity":"You will be notified when this tag is used anywhere across the community","success.unfollowtag.message":"You will no longer be notified when this tag is used anywhere in this place","success.unfollowtagAcrossCommunity.message":"You will no longer be notified when this tag is used anywhere across the community","unexpected.error.title":"Error - Action Failed","unexpected.error.message":"An unidentified problem occurred during the action you took. 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