Unable to grant license key: Error 51092

Forums Technical Forums
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1

Hi,

after pasting the dossier to Activate Product I get this reply:

Unable to grant license key: Error 51092, This license has already been activated on a different unit. Please contact technical support for assistance

I had to reinstall the loadbalancer, since I got the underlying linux in such a state that it would not boot. I had naturally tried the license registration, but the phone home function was not working at that point.

how can we fix this licensing issue?

ilari

2

You will need to call support to have them allow the license to be re-activated.

3

Hi,

getting a new key solved the problem. Thanks!

ilari

4

Hi, ilari. I am facing the same problem. Could you tell me where the new key I can get ? Thanks a lot.