Troubleshooting high CPU utilisation on BIG-IP systems
Introduction
This is not really a step-by-step troubleshooting guide.
What I'm sharing here is the result of reverse engineering the kind of knowledge that led me to succeed on troubleshooting CPU issues during the time I worked for Engineering Services department at F5.
Here's what I'll cover sequentially with a mix of what we should know and where to find the problem:
Know what HyperThreading (HT) is
Know how HT is used within F5
Find out if F5 box supports HyperThreading (HT)
Know the difference between Forwarding plane (TMM) vs Control plane (Linux) CPU consumption
Confirm if the problem is TMM or another daemon
Where to look further when TMM CPU is high
What if it's a control plane daemon?
Learn how to interpret graphs
High CPU in non-HT boxes
High CPU in HT+ boxes
Use scripts when necessary to collect real time data
1. Know what HyperThreading (HT) is
Physical core, as the name implies, is a physical CPU core connected to mothership's socket
Physical CPU core has several execution units (modules) capable of performing different tasks
e.g. basic integer maths, another for more advanced maths, loading and storing data from/to memory, etc.
HT uses 2 or more logical CPU cores to use execution units that are not being utilised by process A, so process B can use them if needed.
When 2 programs want to use the same part of the physical core, then it's inevitable that one of them will have to wait
The Operating System (OS) scheduler decides which process gets execution priority in this case
This is when 2 (or more) actual physical cores would perform better as this limitation is not present
i.e. 2 physical cores would be able to concurrently perform tasks using their own execution units
2. Know how HT is used within F5
Before BIG-IP v11.5.0 on systems with HyperThreading (HT) Technology, we would have:
1 TMM per logical core
Each logical core processes both data plane (TMM) and control plane (Linux) tasks
v11.5.0+ (affects only processors with HT Technology)
Data plane (TMM) reside in even-numbered cores (0, 2, 4, etc)
Control plane cores (Linux) reside in odd-numbered cores (1, 3, 5, etc)
When TMM reaches 80% of actual CPU utilisation, odd-numbered cores limit control plane tasks so they can only use up to 20% of CPU capacity, allowing remaining to be used by overloaded forwarding plane (TMM).
vCMP host must also be using v11.5.0+ or newer in order for guests to use HTSplit technology.
We can disable it manually by issuing the following command:
3 Find out if your box supports HyperThreading (HT)
The hardware boxes listed with HT+ in K14358, all support HyperThreading technology.
Here's how to check the number of cores in a given BIG-IP box (this is a VIPRION C2200 chassis with 2250 blade installed):
The above box is able to run 2 threads per physical core (Thread(s) per core) with a total of 10 physical cores (Core(s) per socket) and a total of 20 (logical) cores (CPU(s)).
Here's the same output from a 3900 series box that does not support HT:
The above box is able to run 1 thread per physical core (Thread(s) per core) with a total of 4 physical cores (Core(s) per socket) and a total of 4 cores (CPU(s)).
4 Know the difference between Forwarding plane (TMM) vs Control plane (Linux) CPU consumption
4.1 Confirming if it's TMM or Linux
BIG-IP's forwarding plane is TMM.
TMM is a daemon/process within Linux space.
If tmm CPU usage is high, then we know high CPU utilisation is a forwarding plane issue.
The other daemons are part of BIG-IP's control plane (e.g. bigd - monitoring daemon).
In this example, both tmm (102.3%) and bigd (51.8%) are high here:
If TMM CPU utilisation is high, we will need to troubleshoot CPU usage of internal TMM components.
For other daemons, there are different places to look.
For example, for bigd (monitoring daemon), we need to check BIG-IP's monitors.
4.2 TMM CPU utilisation or forwarding plane CPU utilisation
Check tmsh show ltm virtual <virtual server name> to confirm if there is a particular virtual server eating up tmm CPU cycles:
Check iRules
Check tmsh sys tmm-info to see the breakdown of TMM cpu utilisation per tmm:
4.3 Linux CPU utilisation or data plane CPU utilisation
For anything else apart from TMM, top output is your best friend for confirmation of which daemon is the culprit.
tmsh show sys proc-info is also another command we can use to gather process specific CPU information.
Here I'm checking bigd's monitoring daemon information:
5. Learn how to interpret graphs
5.1 High CPU in non-HT boxes
The below graph is just an example taken from 3900 box that doesn't have HT split
Because graphs are generated based on average cpu utilisation then we can assume that cpu utilisation is very high at times
Because there is no HT-split the below cpu utilisation can be either due to TMM or due some other Linux daemon
We can confirm using top command
In the below graph it was due to both tmm and bigd
to confirm normal usage we always try to match with other numbers in the graph (e.g. active connections, etc)
Note: this is a graph as seen in qkview (Clicking on System > Support) which takes a snapshot of the system. It can then be uploaded to ihealth and is mostly used to sharing snapshot of BIG-IP systems with F5 support. However, the graph here is used for illustrative purposes to understand CPU utilisation as seen in graphs.
5.2 High CPU in HT+ boxes
This other graph here was taken from a 4200 series box which has HT split enabled
Notice that CPU cores 0, 2, 4 and 6 (tmm/data plane) show CPU at about 60%
Cores 1, 3, 5 and 7 show very minimal CPU utilisation with some spikes
Spikes can be due to AVR/ASM daemons described in K16469 and K15606
Or because TMM has reached 80% of cpu utilisation and is now using control plane's cores
This is an example of mostly normal/regular cpu utilisation
When HT is enabled and TMM cores use less than 80% of cpu, then data-plane cores remain mostly 'quiet'.
6. Use scripts when necessary to collect real time data
Sometimes just by looking at the graphs and commands is not enough to determine why CPU is high.
Here's an example of a script to collect real-time TMM/Linux CPU stats on BIG-IP every 60 seconds and copy output to /var/log/cpu-average.log
top command output is also copied to /var/log/top-output.log:
Output should be similar to this:
The number after "Counter64" is the percentage value representing how busy each CPU core is.
For example, TMM0.0 and TMM0.1 are both at 1% of capacity.
We can add H to top command (e.g. top -Hcbn 1) in the script above to show the individual threads of a process, including TMM threads.
When opening a support case with F5, it may be useful to include the full tmctl table as it contains roughly all raw data about everything we can possibly find on BIG-IP system.
The below is an example of a script that collects all tmctl information every 5 seconds:
Apart from knowing where to look, understanding the CPU usage pattern when it comes to our own organisation's production traffic is really important. It enables us to compare, for example, the number of active connections with a spike in CPU in the graphs to understand if the spike is related to a sudden and sharp increase in traffic.
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Problem this snippet solves:
This is a python module to simplify using iControl REST.
-> Used to retrieve large datasets in chunks. Returns data or False
create(url,data)
-> returns data or False
modify(url,data,[patch=True])
-> returns data or False
delete(url)
-> returns True or False
upload(file)
-> file is a local file eg /var/tmp/test.txt, returns True or False
download(file)
-> files are located in /shared/images, returns True or False
create_cert(files)
-> files is an array containing paths to cert and key. Returns name of cert or False
get_asm_id(name)
-> name is the name of a policy. Returns an array of IDs or False
create_hash(name)
-> name is the name of the partition and policy. eg /Common/test_policy. This reduces the need to retrieve an array of hashes from the BIG-IP. Returns a string.
get_token()
-> this retrieves a BIG-IP token based on the username and password and sets it as the token in use. Returns the token ID or False
delete_token()
-> This deletes the object token from the BIG-IP and from the object
create_transaction() -> creates a transaction and returns the transaction number ID as a string, or False. Subsequent requests will be added to the transaction until commit_transaction is called. Transaction ID is stored in object.transaction
commit_transaction() -> Commits the transaction stored in object.transaction. Returns True or False
command(args,[cmd]) -> Runs a command using the arguments string args. Returns the returned output or True on success or False on failure.
Note: Be sure to double-escape single quotes eg \\\\' and single escape double quotes eg \\\"
cmd options are ping/save/load/restart/reboot
\n
Module Variables:
\n
icr_session - the link to the requests session
raw - the raw returned JSON
code - the returned HTTP Status Code eg 200
error - in the case of error, the exception error string
headers - the response headers
icontrol_version - set this to specify a specific version of iControl
debug - boolean True or False to set debugging on or off
port - set the port ( 443 by default )
folder - set this to create in a specific partition
token - use this to set a specific token. If this is set, it will be used instead of basic auth
select - use this with get to select the returned data
top - use this with get to return a set number of records
skip - use this to skip to a specific record number
Developed on Python 2.7 but works with v3. Works on TMOS 11.6 onwards though some features may not be implemented, such as tokens.\nIf you use this and have found bugs, would like to discuss it or suggest features then please PM me on DevCentral.
Tested this on version:
13.0","body@stringLength":"8350","rawBody":"
Problem this snippet solves:
This is a python module to simplify using iControl REST.
get(url,[select,top,skip,filter]) -> returns data or False
getlarge(url,size,[select]) -> Used to retrieve large datasets in chunks. Returns data or False
create(url,data) -> returns data or False
modify(url,data,[patch=True]) -> returns data or False
delete(url) -> returns True or False
upload(file) -> file is a local file eg /var/tmp/test.txt, returns True or False
download(file) -> files are located in /shared/images, returns True or False
create_cert(files) -> files is an array containing paths to cert and key. Returns name of cert or False
get_asm_id(name) -> name is the name of a policy. Returns an array of IDs or False
create_hash(name) -> name is the name of the partition and policy. eg /Common/test_policy. This reduces the need to retrieve an array of hashes from the BIG-IP. Returns a string.
get_token() -> this retrieves a BIG-IP token based on the username and password and sets it as the token in use. Returns the token ID or False
delete_token() -> This deletes the object token from the BIG-IP and from the object
create_transaction() -> creates a transaction and returns the transaction number ID as a string, or False. Subsequent requests will be added to the transaction until commit_transaction is called. Transaction ID is stored in object.transaction
commit_transaction() -> Commits the transaction stored in object.transaction. Returns True or False
command(args,[cmd]) -> Runs a command using the arguments string args. Returns the returned output or True on success or False on failure.
Note: Be sure to double-escape single quotes eg \\\\' and single escape double quotes eg \\\"
cmd options are ping/save/load/restart/reboot
\n
Module Variables:
\n
icr_session - the link to the requests session
raw - the raw returned JSON
code - the returned HTTP Status Code eg 200
error - in the case of error, the exception error string
headers - the response headers
icontrol_version - set this to specify a specific version of iControl
debug - boolean True or False to set debugging on or off
port - set the port ( 443 by default )
folder - set this to create in a specific partition
token - use this to set a specific token. If this is set, it will be used instead of basic auth
select - use this with get to select the returned data
top - use this with get to return a set number of records
skip - use this to skip to a specific record number
Developed on Python 2.7 but works with v3. Works on TMOS 11.6 onwards though some features may not be implemented, such as tokens.\nIf you use this and have found bugs, would like to discuss it or suggest features then please PM me on DevCentral.
Tested this on version:
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iCR Python Module for iControl REST","moderationData":{"__ref":"ModerationData:moderation_data:329864"},"body":"
while using wideips = bigip.getlarge(\"gtm/wideip/a\", xxx) , where xxx is the size of chunk, i would like to understand the limit of chunk size.
if i use wideips = bigip.get(\"gtm/wideip/a\") , it works if i have 200-300 hundred wideips, but in case you have +10k wideips it gives you Error 500, AsyncContext timeout.
what is the best way to download via api the /mgmt/tm/gtm/wideip/a ?
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typeerror: 'module' object is not callable
This error occurs when the python compiler gets confused between function name and module name and try to run a module name as a function. This error statement TypeError: 'module' object is not callable is raised as you are being confused about the Class name and Module name. The problem is in the import line . You are importing a module, not a class. This happend because the module name and class name have the same name .
If you have a class MyClass in a file called MyClass.py , then you should write:
from MyClass import MyClass
In Python , a script is a module, whose name is determined by the filename . So when you start out your file MyClass.py with import MyClass you are creating a loop in the module structure. Also, note that this usually happens when you import any kind of module as a function.
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Updated to v2.1 which adds transactions and is refactored to make more sense internally. Included examples etc as well.
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Hi liuyi6324, i've tested this with v3 and it seems to work OK - i've changed the print and except commands.
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Hi liuyi6324, I have developed and tested this on Python 2 but i can't see why it wouldn't work on v3. The only issue might be the debug I guess - print is different in v3. If you can test it and let me know I will develop it so that it works in v3 as well. This will work in all versions after 11.5 as it uses the basic REST functionality.
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Hi Peter, does it only work on Python2 and Version13.0 or later?
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Updated the module to 1.9 and added get_token and delete_token functions.
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Updated to fix a bug with modify not JSONifying the provided data
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I've updated the module to add some functionality like uploading and downloading files as well as creating SSL certs and profiles, and retrieving an ASM ID from a policy name. Feel free to try it out and let me know what you think.
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Glad you've got it working Tom, i'll take a look into this. Feel free to let me know of any improvements that can be made.
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