Forum Discussion

Pooja_s_123_330's avatar
Pooja_s_123_330
Icon for Nimbostratus rankNimbostratus
Oct 05, 2017

File upload failed, please check log file for details

Hello,

 

I am trying to update a certificate. I generated CSR, got the cert and when i try to upload the file or paste the text, i get following message "File upload failed, please check log file for details".

 

Also, i checked /var/log, ltm, messages etc, i didn't find any relevant logs for this.

 

Please advise

 

Regards Pooja

 

application delivery
BIG-IP
LTM
  • Jad_Tabbara__J1's avatar
    Jad_Tabbara__J1
    Icon for Cirrostratus rankCirrostratus
    Oct 05, 2017

    Hi,

    Do you have enough disk space on your BIG IP ?

    Try to launch the following command 

    df -h

    And verify that there are available space. If you discover that one of the filesystem has a high percentage of used space, you need to delete or increase the space assigned to that particular file system.

    Check this documentation : https://support.f5.com/csp/article/K14403

    If it is not a disk space issue, try the import of the cert. by command line check this article

    https://support.f5.com/csp/article/K14031

    Waiting for your feedback

    Regards

  • Sharang_KAUL's avatar
    Sharang_KAUL
    Icon for Employee rankEmployee
    Jun 11, 2019

    check the /shared/tmp directory. And ensure the permission of this directory is set to 777.

    # ls -ld /shared/tmp

     

    drwxrwxrwt. 23 root root 24576 2019-06-11 17:40 /shared/tmp

     

    If not set to 777. Change to 777 using chmod command;

     

    # chmod 777 /shared/tmp

     

     

     

    • joelinho's avatar
      joelinho
      Icon for Nimbostratus rankNimbostratus
      Feb 09, 2023

      Hello, dear, it worked wonderfully, could you tell me how you got to the solution?