Forum Discussion
wayney_128269
Nimbostratus
NimbostratusConfigSync error
I'm getting the following error when calling ConfigSync, any ideas why this is happening?
Exception caught in ITCMSystem::ConfigSync::save_configuration() Exception: Common::OperationFailed primary_error_code : 16908289 (0x01020001) secondary_error_code : 0 error_string : Error saving configuration at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at VIPNetXML.ITCMSystem.ConfigSync.ITCMSystemConfigSync.save_configuration(String filename, ITCMSystemConfigSyncSaveMode save_flag)
thanks
wayney_128269I'm seeing this in the BIGIP Logs:
Fri Sep 30 10:54:55 PDT 2005 GODFATHA01 SubDomain REJECTING w access to /var/local/ucs__configsync__.out (iControlPortal.(26634) profile /usr/local/www/iControl/iControlPortal.cgi active /usr/local/www/iControl/iControlPortal.cgi)
Fri Sep 30 10:55:34 PDT 2005 GODFATHA01 SubDomain REJECTING w access to /var/local/ucs__configsync__.out (iControlPortal.(26648) profile /usr/local/www/iControl/iControlPortal.cgi active /usr/local/www/iControl/iControlPortal.cgi)
What is cauing my ConfigSync call to fail?- You must be running a BIG-IP 9.2, otherwise you wouldn't see SubDomain messages.
However, what build are you running. I'm running 9.2 with the latest build and I don't have any problem with save_configuration and install_configuration. If there's a problem, you should only see the SubDomain message regarding "__configsync__.out" when using the install_configuration method.
The weird thing is the SubDomain message is complaining about "/var/local/ucs__configsync__.out". SubDomain's policy does not allow iControl to put anything in /var/local. iControl should put configsync related stuff in /var/local/ucs. Actually, all configsync operations are presumed to be isolated in /var/local/ucs, so if you specified anything different, you would get an error.
Thanks,
Loc - wayney_128269So can the path be specified? In the filename passed to the method call?
Here is what I am doing:
string configFileName = "vipnet_config";
f5Query.lb9ConfigSync.save_configuration(configFileName, ITCMSystem.ConfigSync.ITCMSystemConfigSyncSaveMode.SAVE_HIGH_LEVEL_CONFIG);
f5Query.lb9ConfigSync.save_configuration(configFileName, ITCMSystem.ConfigSync.ITCMSystemConfigSyncSaveMode.SAVE_BASE_LEVEL_CONFIG); - wayney_128269I'm running BIG-IP 9.2.0 Build 148.1
- Hmm... From your code snippet, it seems you're still invoking a legacy interface, i.e. ITCM..., which we don't really support. Please use the correct interface in System::ConfigSync, and hopefully it will clear things up.
Also, we just release 9.2 (Yea ...!), so I would recommend pulling down the latest build.
Regards,
Loc - wayney_128269So I changed our code to use System::ConfigSync instead of ITCM. On our 9.2 BIGIP test system, it appears to work fine. No auth errors. However, on our 9.1 BIGIP systems, I still get the error. Do you know what would cause this? Could it be an issues with v 9.1? The account we are using is an admin account.
thanks - I don't know of any issue in v9.1 that would cause this. I just checked the code and as far back as I can see, it is referencing the /var/local/ucs directory to store the status file.
I'd pass this along to Product Support if you can't get it working. Or, if you feel a bit adventurous, you could try to compare the following file on you 9.1 and 9.2 system to look for inconsistencies between the two.
/etc/subdomain.d/usr.local.www.iControl.iControlPortal.cgi
The fact that it's trying to write to /var/local instead of /var/local/ucs is disturbing to me as it should never do that.
-Joe - On 9.1x, you should NOT be seeing any error message regarding SubDomain as we didn't have that feature in 9.1.
Exactly what error messages do you see on your 9.1 BIG-IP then?
Loc
