About F5 idle timeout and keep-alive

Hello experts,

We recently had a service where the connection would be interrupted before the idle timeout ended.

Idle timeout is set to 5 minutes but the connection cuts out after about 1 minute

After testing, everything is fine after bypassing F5.

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Then we set the TCP Keep Alive Interval and it works fine…

Why is this happening…?

Was the connection being closed by Client, Server, or F5?

Hi @Seattle2k ,

According to the report, it’s F5 that closes the connection.