Waiting for BIG-IQ services to become available

[Hoang_Hung]

Hi all

I have a BIG-IQ system include BIG-IQ CM and 3 BIG-IQ DCD

At this time I have a problem release BIG IQ

Description:

After we have to restart the server, we have check and login big IQ but can not access BIG-IQ, BIG-IQ sent a message: Waiting for BIG-IQ services to become available

1.Event log on BIG-IQ CM:
Sep 30 15:06:38 Bigiqconsole emerg logger: Re-starting statsd
Sep 30 15:06:40 Bigiqconsole emerg logger: Re-starting statsd
Sep 30 15:06:42 Bigiqconsole emerg logger: Re-starting statsd
Sep 30 15:06:42 Bigiqconsole emerg logger: Re-starting tokumond
2.Event log on BIG-IQ DCD
Sep 30 15:06:11 Bigiqdcd01 emerg logger: Re-starting tokumond
Sep 30 15:06:18 Bigiqdcd01 emerg logger: Re-starting tokumond
Sep 30 15:06:26 Bigiqdcd01 emerg logger: Re-starting tokumond

Please help me

Thanks all

Hung Hoang

[Dojs]

Update it to 7.1 the DB will be change to PostGre