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Jason_Meltz
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Apr 13, 2017

Trying to implement MFA using push notification, falling back to access code

Good morning folks, I'm trying to implement a multi-factor authentication solution and having some problems. The MFA package we are using (Symantec VIP) supports push notifications to a mobile app and using an access code, and the design goal for the implementation is to try to use the push notification first and if that doesn't succeed then present the customer an option for entering their access code. My difficulties are in figuring out how to implement the logic to do that.

 

If I input my credentials to the logon page and then simply let the push notification sit I get an error message back at my logon page that "no response from server", and I see in the session variables that session.radius.last.errmsg is also "no response from server". It seems to me that I should be able to add a branch on the RADIUS AUTH action triggering on that:

 

expr { [mcget {session.radius.last.errmsg}] eq "no response from server" }

 

but it doesn't work.

 

Can anybody offer any suggestions?

 

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