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F5 : Error getting auth token from login provider

Hello team,

 

Recently, i've upgraded my F5 box to version 14.1.2.3. Upgrade was smooth and post upgrade everything working fine. Somehow on WebUI, i am getting "Error getting auth token from login provider" while loading few of the tabs like support tab, Network map etc. I was going through below article and it seems to be known bug and affected versions also include 14.1.2.3.

 

The workaround solution given for this is restart BIG-IP REST daemons like restjavad and restnoded but no fix is given.

 

Anyone faced similar issue? If i restart daemons, it may resolve issue for time being.

 

https://cdn.f5.com/product/bugtracker/ID717174.html

 

Mayur

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2 REPLIES 2

Rahul_Kaul
Cirrus
Cirrus

Hi Mayur, I had faced same issue and also in my case the two commands "bigstart restart restjavad and

bigstart restart restnoded" resolved this issue and was never seen again since then.

Yes, i had executed mentioned commands. And so far, everything is normal. I hope, it should be ever lasting.

 

Mayur