# Issues with F5 VPN update on Ubuntu 24.04.

**URL:** <https://community.f5.com/t/issues-with-f5-vpn-update-on-ubuntu-24-04/77564>\
**Category:** Technical Forums\
**Tags:** deployment, security\
**Created:** [October 14, 2026, 2:33pm UTC](https://community.f5.com/t/issues-with-f5-vpn-update-on-ubuntu-24-04/77564 "2026-10-14T14:33:02Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![CZamos](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/czamos/32/33887_2.png) [@CZamos](https://community.f5.com/u/CZamos)\
**Post date:** [October 14, 2026, 2:33pm UTC](https://community.f5.com/t/issues-with-f5-vpn-update-on-ubuntu-24-04/77564/1 "2026-10-14T14:33:02Z")

</div>

I performed the requested update, but when I start the connection process—including MFA—a new prompt to download the update appears. The F5 VPN fails to recognize that the update has already been installed and gets stuck in a loop, preventing successful access.

Does anyone know how to get the F5 VPN BIG-IP Access Policy Manager to recognize the update so it doesn’t ask for it again?

 ![Captura desde 2026-10-13 22-26-00](https://d20hrnpixdzcsd.cloudfront.net/original/3X/f/7/f77eb650b13fbd68797f1d3eeb09ba359499449a.png)