# configuration utility restarting (upgrade)

**URL:** <https://community.f5.com/t/configuration-utility-restarting-upgrade/56305>\
**Category:** Technical Forums\
**Tags:** big-ip, upgrade, application-delivery\
**Created:** [July 15, 2020, 5:43am UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305 "2020-07-15T05:43:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![suthomas1](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@suthomas1](https://community.f5.com/u/suthomas1)\
**Post date:** [July 15, 2020, 5:43am UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305/1 "2020-07-15T05:43:13Z")

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Good day all,

In doing an upgrade on a virtual f5 and after loading the partition the gui is seen stuck at “configuration utility restarting”.

I have tried restarting tomcat & http based on online information , but its not helping.

License is fine with no errors on it. Its been rebooted few times, any suggestions will be welcome.

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**Author:** ![suthomas1](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@suthomas1](https://community.f5.com/u/suthomas1)\
**Post date:** [July 15, 2020, 7:10am UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305/2 "2020-07-15T07:10:25Z")

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I did a few reboots again and it now shows inoperative in the command line.

license output looks fine with no “expired” seen.

Please help.

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**Author:** ![Mayur\_Sutare](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/mayur_sutare/32/5035_2.png) [@Mayur\_Sutare](https://community.f5.com/u/Mayur_Sutare)\
**Post date:** [July 15, 2020, 7:15am UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305/3 "2020-07-15T07:15:49Z")

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,

Can you please check status of **mcpd daemon** if it is running ?

Mayur

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**Author:** ![suthomas1](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@suthomas1](https://community.f5.com/u/suthomas1)\
**Post date:** [July 15, 2020, 7:39am UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305/4 "2020-07-15T07:39:17Z")

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thanks, it seems to be in run state.

i have rebooted and see the below errors.

Jul 15 00:26:58 f5-labinfo mprov:11127:: ‘There are NO extra disks.’

Jul 15 00:26:58 f5-laberr mprov:11127:: ‘Disk limit exceeded. 20088 MB are required to provision these modules, but only 7384 MB are available.’

Jul 15 00:26:58 f5-labinfo mprov:11127:: ‘Provisioning (validation) failed.’

Jul 15 00:26:58 f5-laberr mcpd[9439]: 01071008:3: Provisioning failed with error 1 - ‘Disk limit exceeded. 20088 MB are required to provision these modules, but only 7384 MB are available.’ .

Jul 15 00:26:58 f5-labemerg load\_config\_files: “/usr/bin/tmsh -n -g load sys config partitions all” - failed. -- Loading schema version: 11.5.1 Loading schema version: 11.6.5.2 01071008:3: Provisioning failed with error 1 - ‘Disk limit exceeded. 20088 MB are required to provision these modules, but only 7384 MB are available.’ . Unexpected Error: Loading configuration process failed.

Jul 15 00:26:58 f5-laberr tmsh[11042]: 01420006:3: Loading configuration process failed.

Jul 15 00:26:58 f5-labemerg load\_config\_files: “/usr/bin/tmsh -n -g load sys config partitions all” - failed. -- Loading schema version: 11.5.1 Loading schema version: 11.6.5.2 01071008:3: Provisioning failed with error 1 - ‘Disk limit exceeded. 20088 MB are required to provision these modules, but only 7384 MB are available.’ . Unexpected Error: Loading configuration process failed.

Jul 15 00:26:59 f5-laberr mcpd[9439]: 01070425:3: Full configuration load failed.

Jul 15 00:26:59 f5-labinfo promptstatusd[6329]: 01460007:6: semaphore mcpd.running(1) released

Jul 15 00:26:59 f5-labnotice promptstatusd[6329]: 01460006:5: mcpd.running(1) released, subscribe to mcpd

A check on disk properties show me the following.

list /sys disk logical-disk HD1 all-properties

sys disk logical-disk HD1 {

mode mixed

size 81920

vg-free 3484

vg-in-use 78228

vg-reserved 0

The error says “Provisioning failed with error 1 - ‘Disk limit exceeded. 20088 MB are required to provision these modules, but only 7384 MB are available.’” about disk space. But i am not confident on how to identify which disk or vg- is it referring to,i can’t see any 7384MB in disk outputs.

Please assist.

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<div class="post-metadata">

**Author:** ![suthomas1](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@suthomas1](https://community.f5.com/u/suthomas1)\
**Post date:** [July 15, 2020, 12:17pm UTC](https://community.f5.com/t/configuration-utility-restarting-upgrade/56305/5 "2020-07-15T12:17:21Z")

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Ok, i have figured it out myself. Hopefully it helps people in similar dire situation.

a) check current volume with list /sys software volum

b) remove unwanted volume with delete /sys software “volu name (HD1.1)”

c) do a load /sys config verify, should return clean with no errors

d) reboot

e) restart /sys service httpd
