# APM - Portal access - Issue

**URL:** <https://community.f5.com/t/apm-portal-access-issue/76955>\
**Category:** Technical Forums\
**Tags:** deployment, security, application-delivery\
**Created:** [March 10, 2026, 8:54am UTC](https://community.f5.com/t/apm-portal-access-issue/76955 "2026-03-10T08:54:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ASCapi](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/ascapi/32/23319_2.png) [@ASCapi](https://community.f5.com/u/ASCapi)\
**Post date:** [March 10, 2026, 8:54am UTC](https://community.f5.com/t/apm-portal-access-issue/76955/1 "2026-03-10T08:54:54Z")

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Hi Guys,

I got the issue with formatting styling of web page.

In web tools I see the deny. Someone can support to fix that case.

Best regards

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**Author:** ![ASCapi](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/ascapi/32/23319_2.png) [@ASCapi](https://community.f5.com/u/ASCapi)\
**Post date:** [March 10, 2026, 2:57pm UTC](https://community.f5.com/t/apm-portal-access-issue/76955/2 "2026-03-10T14:57:03Z")

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I took some screenshots describing the login process up to the blank page. If that can give an idea of how it behaves.  
I got this error

 ![image_345724.png](https://d20hrnpixdzcsd.cloudfront.net/original/2X/e/ee1371e8f8713edb88c6831ac31de6a6173ab1ab.png)

Can I bypass them ?

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**Author:** ![Melissa\_C](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/melissa_c/32/17239_2.png) [@Melissa\_C](https://community.f5.com/u/Melissa_C)\
**Post date:** [March 23, 2026, 9:30pm UTC](https://community.f5.com/t/apm-portal-access-issue/76955/3 "2026-03-23T21:30:22Z")

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Hello @ASCapi

I noticed there was no response on your post, if you have any update I would like to encourage you to provide that. If you don’t have an update, we can see what options you may have for support to assist you.

-Melissa

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**Author:** ![ASCapi](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/ascapi/32/23319_2.png) [@ASCapi](https://community.f5.com/u/ASCapi)\
**Post date:** [March 27, 2026, 10:26am UTC](https://community.f5.com/t/apm-portal-access-issue/76955/4 "2026-03-27T10:26:35Z")

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Hi @Melissa_C

I haven’t found a way to work around this issue yet. We’re still testing and looking for a solution to resolve this issue.

ASCapi

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**Author:** ![Melissa\_C](https://d1p9zq3aats0t8.cloudfront.net/user_avatar/community.f5.com/melissa_c/32/17239_2.png) [@Melissa\_C](https://community.f5.com/u/Melissa_C)\
**Post date:** [April 2, 2026, 6:02pm UTC](https://community.f5.com/t/apm-portal-access-issue/76955/5 "2026-04-02T18:02:15Z")

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If you haven’t done a case with our support team yet I can see if that would be a resource that could assist you. You can send me a direct message with your device serial number and software version if you would like and I can check if that would be available. Or you can visit [MyF5](https://my.f5.com/manage/s/) to create a case if you know you have support.

-Melissa

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**Author:** ![Seth\_Cooper](https://avatars.discourse-cdn.com/v4/letter/s/3e96dc/32.png) [@Seth\_Cooper](https://community.f5.com/u/Seth_Cooper)\
**Post date:** [October 29, 2026, 7:09pm UTC](https://community.f5.com/t/apm-portal-access-issue/76955/6 "2026-10-29T19:09:44Z")

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Hi @ASCapi ,

Did you resolve this? If not, your best bet is to open a support case and upload your captures and I can check it out and provide a solution.

-Seth