Forum Discussion
unavailable
Cirrus
CirrusUnable to update signature
Hi Team,
recently I have tried to update signature on my F5 but, when I try to do it, the system does not update it.
i verified if it can contact
- Host servers
- callhome.f5.com port 443
- activate.f5.com port 443
both urls has been reached .
In the tomcat logs I have
# tail -f /var/log/tomcat/liveupdate.log
2023-07-10 11:33:08 INFO System:18 - command = /usr/share/live-update/bin/discover_behavioral_waf
2023-07-10 11:33:09 INFO System:41 - command output = {"isLicensed":false,"isReady":true,"isProvisioned":true}
You need to known that the license is ok, I verified by F5 site
I attached at this ticket the screen about the activities that the asm has been done when try to install update .
May be I need to restart tomcat services ?
Many thanks for your time.
Awaiting news.
Rgds,
- LiefZimmerman
Admin
unavailable,
If your issue was resolved please choose Accept As Solution on one (or more - even your own) replies.This helps other members find answers more quickly and confirms the efforts of those who helped.
Thanks for being part of our community.
Lief 
unavailableHi Wisperer,
many thanks for your reply.
I have read the article and I have sent message to the customer to ask when is possible to do it ; even if , I think that this solution is more adapt to fix the problem
https://my.f5.com/manage/s/article/K14900532
Rgds,
- whisperer
MVP
Have you reviewed the following article first?
