Forum Discussion

jdewing's avatar
jdewing
Icon for Cirrus rankCirrus
Apr 05, 2011

Exchange 2010 AutoDiscover issue

When I opened Outlook, it will prompt with username and password to logon to autodiscover.domain.com. I follow the steps from “Deploying F5 with MS Exchange Server 2010”.

 

 

If I changed the IP address for autodiscover.domain.com to point to one of the CAS server, outlook will open with no issue. But If I changed the IP address for autodiscover.domain.com to point to F5 VIP, outlook will prompt for username and password. Also, the “Test E-mail AutoConfiguration failed with error “Autoconfiguration was unable to determine your settings!”

 

 

I’m out of idea..
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  • Adam_Miceli_144's avatar
    Adam_Miceli_144
    Icon for Nimbostratus rankNimbostratus
    Jan 13, 2012
    Josh, are you doing SSL offload? If so, make sure that the Autodiscover vdir is not requiring SSL. I have had that problem. Sometimes patching causes that setting to get re-enabled.
  • Mathew_58740's avatar
    Mathew_58740
    Icon for Nimbostratus rankNimbostratus
    Apr 05, 2012
    I was having the same issue,Ever time when i open Office Outlook it was asking for username and password,and it was prompting again when we kept the machine idle for some time.

     

     

    I have installed the Certificate locally on the machine for testing and now it is not asking for the username and Password.

     

     

    Is there any other suggestions for this issue.Can we offload the certificate in F5 to overcome this issue any ideas?

     

     

    I have used the template to configure the VS in F5.Only RPC vs is configured.

     

  • Michael_Koyfma1's avatar
    Michael_Koyfma1
    Icon for Cirrus rankCirrus
    Apr 05, 2012
    Mathew,

     

     

    Can you please elaborate on what exactly you did when you say you installed the certificate locally? Do you mean locally on the CAS server or on the client machine? What version of BigIP are you running and which template did you use?
  • Mathew_58740's avatar
    Mathew_58740
    Icon for Nimbostratus rankNimbostratus
    Apr 05, 2012
    Hi Michael

     

     

    Thank you for your question

     

     

    Not on the CAS Servers,I installed the Certificate on client machines,which is downloaded from CAS servers.

     

     

    Big ip version i am running is 10.2.0,I used the template which is available in F5 10.2.0 for exchane 2010
  • Michael_Koyfma1's avatar
    Michael_Koyfma1
    Icon for Cirrus rankCirrus
    Apr 05, 2012
    Did you follow all the instructions in the Deployment Guide for 10.2.x from this link? There are some iRules you need to add to deal with Autodiscover issues in 10.2.x.

     

     

    http://www.f5.com/pdf/deployment-guides/f5-exchange-2010-dg.pdf