Forum Discussion
- ReillyRoweNimbostratus
Thanks for answering.
- zamroni777Nacreous
there are many probable root cause for that problem.
use browser's developer tool to see the details related http transactions.
i suggest you invite the app developer team to help to find the root cause of failed http transaction and to decide the proper apm config.- CANANOZDOGANASLANAltostratus
Hi, thank you for your reply. Our apm config is proper and ı realized that it is working on some clients. herefore, I believe the issue might be related to that client’s environment, possibly due to other devices (FWs, or NACs) blocking the user.
Hey,
I don't know the issue exactly but check the following:
- validate that the backend server works well with all functions and validate you can see the drop down list.- make sure that you have added all applications urls inside the portal access resource , such as:
/app/*
/*
try to add all needed resources "urls" inside the resource items in the portal access resource-Put the Portal Access ACL in the TOP of all ACLs.
-- After creating Portal Access resource >>> Bigip APM system Create a ACL automatically , so make sure to put this ACL in the TOP of ACLs.- CANANOZDOGANASLANAltostratus
Hi, I checked that the backend server is functioning properly and added all the URLs, but it still wasn't working. However, I noticed that it works on the portal for some customers. Therefore, I believe the issue might be related to that client’s environment, possibly due to other devices (FWs, or NACs) blocking the user.
- Aswin_mkCumulonimbus
When you observe the issue. Is it working before?I have observed so many apm issues in 17.x version. Hope the issue not observed after an upgrade
Br
Aswin