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am_gli_287451's avatar
am_gli_287451
Icon for Nimbostratus rankNimbostratus
Mar 01, 2019

APM: opening document from Sharepoint causes my.policy error in MS office

Hi,

 

we have a MS Sharepoint published behind a F5 with an APM policy for login. (NTLM SSO)

 

The access to the SP works properly, but if you try to open e.g. a Word document, it doesn't work, since Word seems to be stopped by the APM. Following error occurs:

 

 

I assume, that somehow the authentication token is not forwarded properly to the Word-Client.

 

Can anyone give me a hint, how this could be resolved or eventually a link to an useful documentation?

 

Thanks in advance!

 

application delivery
authentication
BIG-IP Access Policy Manager (APM)
cookie

1 Reply

  • JoshBecigneul's avatar
    JoshBecigneul
    Icon for MVP rankMVP
    Mar 01, 2019

    Hi Am,

     

    Please check out this iRule by Stanislas Piron which is designed to make APM able to authenticate with Sharepoint and Office "phat" clients. I have it in production with Sharepoint 2013 and a couple hundred users. It works well and causes a popup to appear, presenting the APM logon page.

     

    APM Sharepoint authentication

     

    A newer version is available as well, but I haven't had much time to test it out in my production environments.

     

    APM Sharepoint authentication v2

     

    Hope this helps!

     

    Thanks. Josh